Everything you need to know about booking our curated island tours, reserving private transfers, and traveling seamlessly with Bali Next Trip.
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Faq's
Tours & Bookings
Can I customize the itinerary for my private tour?
Yes. While we offer 15 meticulously curated itineraries designed to showcase the best of Bali, our tours are entirely private. Your dedicated driver and guide can adjust the schedule on the day to suit your pace and preferences.
Are entrance fees and tickets included in the tour price?
Yes. All our curated tours include temple entrance fees, priority parking, and necessary local tickets. Lunch and personal purchases are not included unless specifically stated on the tour itinerary.
How far in advance should I book my experiences?
We recommend booking at least 48 hours in advance to guarantee availability, especially during Bali’s peak season. For last-minute requests, please message our concierge directly on WhatsApp.
What is your cancellation and refund policy?
We believe in flexible travel. You can cancel or reschedule most private tours and internal transfers up to 24 hours in advance without any penalty.
Who is managing my booking and payments?
Bali Next Trip operates on the ground in Indonesia, but we are proudly powered by Cottage Viaggi, a registered Italian travel agency. This guarantees secure, transparent payments and European standards of customer service.
Transfers & Logistics
How do your airport VIP pickups work?
Seamlessly. Your private driver will track your flight status in real-time and wait at the Ngurah Rai arrivals terminal holding a personalized Next Trip sign. From there, you will be escorted straight to your vehicle.
What type of vehicles do you use for transfers?
We maintain a premium fleet of modern, spacious, and fully air-conditioned SUVs and vans. We ensure every vehicle is impeccably clean and comfortable for your journey across the island.
Can I book a one-way internal transfer between cities?
Absolutely. We provide reliable private transfers between all major Bali destinations, including Ubud, Seminyak, Canggu, Uluwatu, and the northern coastal towns. Just let us know your pickup and drop-off points.
Do your drivers speak English?
Yes, all our professional drivers and local guides speak English fluently. We also have Italian-speaking guides available upon request to accommodate our European clients.
How do I contact my driver on the day of my trip?
We manage all on-the-ground logistics via WhatsApp. You will be connected with our concierge team and your driver prior to your pickup, ensuring instant, effortless communication without needing to check emails.
